Amber and Oudh

 

At Amber and Oudh, we are committed to delivering your order safely and efficiently. Please review our shipping policy below.

 

 

Order Processing

 

 

• All orders are processed within 1–3 business days (excluding weekends and holidays).

• Orders placed after business hours or on holidays will be processed the next business day.

• Once your order has been processed, you will receive a confirmation email with tracking information.

 

 

 

Shipping Rates & Delivery Times

 

 

Shipping rates are calculated at checkout based on your location and order size.

 

Estimated delivery times:

 

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–3 business days (if available)

 

 

Delivery times are estimates and may vary due to carrier delays, weather conditions, or high-demand periods.

 

 

Domestic Shipping

 

 

We currently ship within the United States.

If you are located outside the U.S. and interested in international shipping, please contact us before placing your order.

 

 

International Shipping (Optional – remove if not applicable)

 

 

• International shipping rates and delivery times vary by destination.

• Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

 

 

 

Order Tracking

 

 

Once your order ships, a tracking number will be emailed to you. Please allow up to 24 hours for tracking information to update.

 

 

Incorrect or Incomplete Addresses

 

 

Amber and Oudh is not responsible for orders delayed or lost due to incorrect or incomplete shipping addresses provided at checkout. Please ensure your shipping details are accurate before completing your order.

 

 

Lost or Delayed Packages

 

 

If your package is delayed or marked as delivered but not received, please contact the shipping carrier first. If the issue is unresolved, reach out to us and we will do our best to assist.

 

 

Damaged Items

 

 

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging so we can resolve the issue promptly.

 

 

Contact Us

 

 

If you have any questions regarding shipping, please contact us at:

Email: support@amberandoudh.com (replace with your real email)

Policy